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FAQ:
1. Are you a factory or a distributor?
At the factory, we continue to develop new products, and there are many new products every season.
OEM service (package and logo customization service) can be provided according to your requirements. Factory direct prices and large inventory to ensure fast delivery.
2. What is the minimum order quantity?
We accept sample orders for most products. According to your quantity, you will get the corresponding discount and the most cost-effective shipping.
3. If I change my mind, can I add or delete items from the order?
If it has not been shipped, you can suspend the order.
4. When will we receive your reply?
All queries can be processed within 24 hours a day.
5. How about after-sales service?
If you have any questions about the product, please take some photos and send us an email after we confirm, and then we will provide you with the best solution. The warranty period is approximately 24 days.
6. When will you ship my order?
Usually 3-7 days after receiving your payment, but it can be negotiated according to the order quantity and production plan. Large orders require 7 to 25 working days.
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